Legal
Privacy Policy
Last updated: August 2, 2026
This policy explains what Social Live ("we", "us") collects, why, and the choices you have. It applies to the Social Live app and website.
What we collect
Account data: email address (or phone number), display name, avatar, and profile details you add. Content: what you post, stream, and send — live video/audio while you broadcast, chat messages, media you upload. Transactions: coin purchases (processed by Apple/Google — we never see your card), gift history, and creator reward records where applicable.Usage & device data: app interactions, room joins and watch time, device model, OS version, IP address, and crash/diagnostic logs.
What we use it for
Running the service (streaming, chat, gifting, creator rewards); personalizing discovery (e.g. ranking live rooms you may like); safety and moderation (processing reports, enforcing bans); preventing fraud in the coin/gift economy; required financial record-keeping; and service communications. We do not sell your personal data.
Live content is public
Live rooms, your profile, and content you post publicly are visible to other users in real time. Direct messages are private to the conversation but may be reviewed if reported for abuse.
Sharing
We share data only with: processors that run our infrastructure (hosting, media streaming, storage, email); payment processors (Apple and Google) to process coin purchases you initiate; reward providers for separate platform-funded creator rewards where applicable; and authorities when the law requires it. Processors act under contract and only on our instructions.
Retention and deletion
We keep data while your account is active. Deleting your account (Profile → Settings → Delete account) immediately and permanently removes your profile and personal data; financial ledger entries are retained in anonymized form as required for legal and tax compliance. Live streams are not stored after the broadcast ends except where required for moderation of reported content.
Your rights
Depending on where you live, you may have rights to access, correct, export, or erase your data, and to object to processing. Exercise them in-app (deletion) or by emailing hello@social-live.app. We respond within 30 days.
Children
Social Live is for adults 18+. We do not knowingly collect data from minors; accounts found to belong to minors are removed.
Security
Data is encrypted in transit; payments are verified server-side with Apple/Google; access to production systems is restricted. No system is perfectly secure — report concerns to hello@social-live.app.
Changes
Material changes to this policy are announced in the app before they take effect. Continued use after the effective date means acceptance.